FAQ
What services does Ozorah Facility Services provide?
Ozorah offers a full range of professional cleaning solutions, including residential cleaning, office cleaning, industrial facility cleaning, medical cleaning, aged-care facility cleaning, carpet restoration, high-pressure cleaning, and customised maintenance packages.
Are your cleaning technicians certified?
Yes. All our cleaning work is carried out by IICRC-certified and fully trained technicians, ensuring every job meets strict Australian cleaning and safety standards.
Do you provide cleaning for both homes and commercial properties?
Absolutely. We specialise in residential, commercial, industrial and medical environments, offering tailored cleaning plans to suit homes, workplaces, warehouses, aged-care facilities, and more.
What makes Ozorah different from other cleaning companies?
We combine over 10 years of industry experience, certified staff, modern equipment, strict quality control, and reliable customer service to provide consistent, high-standard cleaning outcomes every time.
Do you bring your own cleaning equipment and products?
Yes. Our team arrives fully equipped with industry-approved tools, machines and eco-friendly cleaning products to ensure safe, effective and long-lasting results.
Is your cleaning service safe for medical or sensitive environments?
Yes. Our medical and high-risk facility cleaning follows Australian safety regulations, infection-control protocols, and uses approved products to maintain hygiene and compliance.
Can I schedule a one-time cleaning or do you only offer regular plans?
We offer both one-off cleaning services (spring cleaning, end-of-lease cleaning, restorations) and ongoing maintenance plans for homes and businesses.
How do you ensure consistent quality across all jobs?
We use a quality maintenance process, which includes routine inspections, performance monitoring, staff supervision, and continuous training to guarantee long-lasting cleaning outcomes.
How quickly can I book a cleaning service?
You can book anytime through our contact page or by calling our quick hotline. We aim to schedule services as soon as possible, depending on availability and the type of cleaning required.
Do you provide customised cleaning plans for businesses?
Yes. We design tailored cleaning packages based on the size of your premises, industry standards, frequency needs, and any special requirements your business may have.
If you have any other questions, please contact us directly at: 0405 211 122